Our personal health insurance service puts you in control every step of the way.
Deal directly with your Personal Account Manager and build your health insurance cover to fit both your needs and budget. Plus, with access to our 24 hour medical helpline.
At Health-on-Line there is always someone here for you.
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“Jay Marshall was very approachable and helpful. He quickly outlined the quote which AXA can offer on the basis of information I supplied. No waiting for an answer to the telephone which you get from other companies.”
“Very helpful when making a purchase, although once the deal was done but an alteration needed to be made, no response. I do dislike this attitude that makes you feel it’s all about the sale!”
“The consultant handling my case was exceptionally helpful to ensure the product fitted perfectly to both my and my wife's needs, a very helpful and personal service. The process was handled very efficiently with plenty of time provided to review options. We are very happy with the level of cover agreed.”
“Original explanation of my potential claims was a bit confusing - they obviously understand the system but it took me a while to reflect on what was said and understand. But apart from initial claim - for which there was an excess - the subsequent claims were paid in full. I don't understand the subsequent claim statements but I think that AXA have it under control - so all good for me.”
“Very efficient, very knowledgeable. Had phone call and then the rest of the questions via email. Gary Dibben was my correspondence and he was great. Very quick at replying to emails and phoned me when he needed to.”
“Spoke with Robbie from the new policies team and he was super helpful in explaining how the policies work, what options were available and what the various price options were. We ended up moving across on the basis of that conversation”