Our personal health insurance service puts you in control every step of the way.
Deal directly with your Personal Account Manager and build your health insurance cover to fit both your needs and budget. Plus, with access to our 24 hour medical helpline.
At Health-on-Line there is always someone here for you.
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“The consultant handling my case was exceptionally helpful to ensure the product fitted perfectly to both my and my wife's needs, a very helpful and personal service. The process was handled very efficiently with plenty of time provided to review options. We are very happy with the level of cover agreed.”
“Thomas was very professional helpful. He supported me in getting the best deal and also allowed me decide what I wanted without being pushy. He explained in details aspects that were not clear to me. he also kept to his promises of calling back...”
“Arjan was a great customer service advisor, offering the best policy and price. Very helpful.”
“Very helpful when making a purchase, although once the deal was done but an alteration needed to be made, no response. I do dislike this attitude that makes you feel it’s all about the sale!”
“Very efficient, very knowledgeable. Had phone call and then the rest of the questions via email. Gary Dibben was my correspondence and he was great. Very quick at replying to emails and phoned me when he needed to.”
“Original explanation of my potential claims was a bit confusing - they obviously understand the system but it took me a while to reflect on what was said and understand. But apart from initial claim - for which there was an excess - the subsequent claims were paid in full. I don't understand the subsequent claim statements but I think that AXA have it under control - so all good for me.”