My health insurance
puts me in control
Our personal health insurance service puts you in control every step of the way.
We're bringing all our health brands together under one name - AXA Health. While we're letting you know now, we'll be working hard over the coming months to make this transition - it won't happen all at once.
Our email addresses will change to AXA Health and we'll answer the phone as AXA Health too. But you'll still see the Health-on-Line and AXA PPP Healthcare brands on our product materials and in other interactions whilst we work through the changes.
In the meantime, we want to be clear about what services we provide to you, under each brand, while we make the transition.
Please view "information about AXA Health" for more detail.
Our personal health insurance service puts you in control every step of the way.
Visit AXA Health main website for the latest information on the coronavirus
We’re bringing our AXA PPP healthcare and Health-on-Line health brands together under one name – AXA Health.
While we’re letting you know now, we’ll be working hard over the coming months to make this transition, it won’t happen all at once.
In the meantime, we want to be clear about what services we provide to you, under each brand, while we make the transition.
Our personal health insurance service puts you in control every step of the way.
Deal directly with your Personal Account Manager and build your health insurance cover to fit both your needs and budget. Plus, with access to our 24 hour medical helpline.
At Health-on-Line there is always someone here for you.
Our health insurance products are designed to be affordable and meet a diverse range of personal or business needs. Whatever you select, you can relax knowing you will get all the help you need, when you need it.
Our business policies come with different modules that are easy to set up, run and change. If you have over six employees you can even choose different levels of cover for each individual employee.
We carefully select the hospitals we work with to ensure they're of the highest quality.
Simply enter your postcode to find the nearest hospitals to you that are covered under a Health For You policy.
Customer Online is our online portal designed with you in mind. All your key documents relating to your policy are stored here. This means if you ever need to access your information quickly, you know where to go. Customer Online allows you to manage your health insurance in a few simple clicks, from wherever you happen to be.
At Health On Line, we make it easier to find the fitness and wellbeing deals that work for you, so you can get fit and healthy your way. With our flexible fitness offers you’re not tied down to just one gym. You can relax in a spa, have a swim, or try a workout in a different venue. Whatever you need to stay motivated.
It’s never been simpler to stay fit and healthy, both in mind and body
“Original explanation of my potential claims was a bit confusing - they obviously understand the system but it took me a while to reflect on what was said and understand. But apart from initial claim - for which there was an excess - the subsequent claims were paid in full. I don't understand the subsequent claim statements but I think that AXA have it under control - so all good for me.”
“Arjan was a great customer service advisor, offering the best policy and price. Very helpful.”
“Thomas was very professional helpful. He supported me in getting the best deal and also allowed me decide what I wanted without being pushy. He explained in details aspects that were not clear to me. he also kept to his promises of calling back...”
“Customer service and communication exceptional!”
“Charles Gibbs was amazingly helpful and friendly, he made it so easy.”
“Very efficient, very knowledgeable. Had phone call and then the rest of the questions via email. Gary Dibben was my correspondence and he was great. Very quick at replying to emails and phoned me when he needed to.”
© 2022 | Health on Line
AXA Health is a trading name of Health-on-Line Company UK Limited. Health-on-Line Company UK Limited is a wholly owned subsidiary of AXA PPP healthcare Group Limited and part of the global AXA Group. Registered in England and Wales No. 3655704.
Health-on-line policies are underwritten by AXA PPP healthcare Limited. Registered in England and Wales No. 3148119.
Both companies are registered at 20 Gracechurch Street, London EC3V 0BG. Health-on-Line Company UK Limited is authorised and regulated by the Financial Conduct Authority. Firm Ref No 308776. AXA PPP healthcare Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Ref No 202947.
Write to us at: AXA Health, 80 Holdenhurst Road, Bournemouth, Dorset, BH8 8AQ. We may record and/or monitor calls for quality assurance, training and as a record of our conversation. For information about AXA Health, visit axahealth.co.uk/aboutaxahealth