At Health-on-Line, we understand that the personal approach matters when it comes to private medical insurance, so we go out of our way to treat each of your employees as an individual. Perhaps this is why we get great feedback... and why 98% of our customers say they like our service*.
We know, especially when arranging private medical insurance for your employees, that continuity is important to you. Which is why from the moment we start talking to each other to the point you purchase your policy, we ensure you speak to the same agent.
This allows us to understand your company’s needs and means that you fully understand the policy you are buying. We also know that private medical insurance can sometimes seem complicated, which is why we are here to help! Our aim is to ensure that the information we provide will, in turn, help you answer any questions you might receive from people within your business. And, of course, this support continues after you have purchased your policy.
An Independently Recognised Service
We are proud of the service we provide to our customers and even more pleased that it has been recognised as the best for personal service and empathy** in our industry. For the past three years, we were named Best Online Healthcare Provider by Your Money for the service we provide both over the internet and in our subsequent telephone conversations.
Want to read more? View our live Feefo customer feedback.
*Taken from Feefo, July 2016
**Health-on-Line scored 3.99 out of 5 in an Empathy Benchmarking survey which took place in 2013, the highest amongst all competitors.