We know, especially when arranging private medical insurance for your employees, that continuity is important to you. Which is why from the moment we start talking to each other to the point you purchase your policy, we ensure you speak to the same agent.
This allows us to understand your company’s needs and means that you fully understand the policy you are buying. We also know that private medical insurance can sometimes seem complicated, which is why we are here to help! Our aim is to ensure that the information we provide will, in turn, help you answer any questions you might receive from people within your business. And, of course, this support continues after you have purchased your policy.
We are proud of the service we provide to our customers and even more pleased that it has been recognised as the best for personal service and empathy** in our industry. For the past three years, we were named Best Online Healthcare Provider by Your Money for the service we provide both over the internet and in our subsequent telephone conversations.
Want to read more? View our live Feefo customer feedback.
*Taken from Feefo, July 2018
**Health-on-Line scored 3.99 out of 5 in an Empathy Benchmarking survey which took place in 2013, the highest amongst all competitors.
Unsubscribe from mailings.
Health-on-Line Company (UK) Ltd. Authorised and regulated by the Financial Conduct Authority. Ref: 308776
Registered in England No. 3655704. Registered Office: 5 Old Broad Street, London EC2N 1AD.
Health-on-Line policies are underwritten by AXA PPP healthcare limited. AXA PPP healthcare limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England No. 3148119. Registered office: AXA PPP healthcare, 5 Old Broad Street, London EC2N 1AD, United Kingdom.