Health-on-Line prides itself on the in-depth training and ongoing support it offers to new starters and existing staff. The delivery of this training is adapted to the specific needs and requirements of each department across the business. The training we provide currently covers the products we offer, systems, sales techniques, compliance and the processes used throughout the company.
Within this role you will need to be able to adapt your approach to training to suit the individuals you are working with, as well as the type of information and support you are offering. You will need to work well and build good relationships with all of your colleagues, as well as applying a proactive approach to build your level of knowledge across all areas.
You will be delivering training workshops to both new and existing staff and overseeing assessments for these. You’ll be producing and preparing a wide variety of training materials whilst offering ad-hoc training support across the business. This could be as a result of regulatory changes that have come into practice.
The role will require you to frequently liaise and partner with staff throughout the business with the aim to provide the highest standard of training for all departments. You will need to work as a team to plan and organise training strategies and undertake both long and short term training projects.
The team work 35 hours per week, usually 9am-5pm.
We’re looking for someone with excellent communication skills with a confident manner and approach. A strong and positive work ethic is key, along with enthusiasm to learn and share knowledge with others. This role will require you to be confident in making decisions and giving instructions, both verbally and written. As you will be delivering workshops you will need to be confident delivering presentations using PowerPoint to small and large groups. We’re looking for someone who can make training fun and engaging and be able to incorporate a variety of training methods to achieve the best learning outcome for all. We’d love to see a willingness to go the extra mile for those who need additional support.
Health-on-Line began in 2000 with just 8 people. Fast forward to 2019 and we have a diverse workforce of nearly 500 people across two sites – Bournemouth and Bristol. Our culture is what makes us unique and we’re really proud of the family feel we have in the office. Across the whole business we recruit people not only because they have a remarkable skillset, but because they share our core company values: integrity, passion, customer focus, team spirit and innovation. In addition, we are owned by AXA PPP and have been working alongside them since 2005.