We will give you your own Personal Account Manager – so you will speak with the same agent, from the moment you get in touch.
Our medical insurance products can be tailored to meet your individual cover requirements and budget.
You are the most important person when it comes to medical insurance, so we put you in control. Our independent customer satisfaction rating shows that we mean what we say and our customers agree (Take a look at the Feefo reviews below).
As a member, you will have access to Health-at-Hand, our free dedicated helpline, run by qualified nurses, pharmacists, midwives and counsellors, 24 hours a day, 7 days a week.
Live Feefo Feed
“Very helpful and adaptable to our circumstances.”
“Bridie was exceptionally helpful, friendly and patient throughout the whole process. A true asset to the organisation. So easy and hassle free to switch companies.”
“Daryl our adviser was super helpful and explained everything perfectly.”
“Excellent service - very knowledgeable, helpful and patient staff. Could answer all questions - of which I had many. Dealt with the same very professional person (Molly) throughout discussions over a couple of weeks before taking out the policy for our family. No hint of a hard sell which is totally off putting. Would highly recommend.”
“Extremely friendly and informative young man spoke to me at length. No hard sell, simply giving information and answering my questions”
“The service was great.”
Terms and conditions
Fitbit Charge 3 offer T&C’s: One Fitbit Charge 3 is available for new customers who purchase an individual AXA PPP healthcare Personal Health plan or an individual Health-on-Line Health For You policy (not including child only policies) between 25/02/2019 and 31/05/2019 directly through Health-on-Line. Offer only available to new customers who received a Health-on-Line Fitbit Charge 3 Bournemouth Bay Run promotion. Not applicable to policies bought through a broker.
One Fitbit Charge 3 per household. This offer is non-transferable and cannot be substituted for a cash alternative. Please note that if you cancel your Personal Health or Health-on-Line policy you will no longer be able to redeem this offer. This offer may be withdrawn at any time or substituted for an equivalent promotion. If you fail to comply with these terms and conditions, you will not be entitled to receive the offer. The main policy holder will receive an email explaining how to redeem the offer within 28 days of their 2nd monthly payment or of their annual payment. Your Fitbit Charge 3 must be redeemed by 30/11/2019.