We will give you your own Personal Account Manager – so you will speak with the same agent, from the moment you get in touch.
Our medical insurance products can be tailored to meet your individual cover requirements and budget.
You are the most important person when it comes to medical insurance, so we put you in control. Our independent customer satisfaction rating shows that we mean what we say and our customers agree (Take a look at the Feefo reviews below).
As a member, you will have access to Health-at-Hand, our free dedicated helpline, run by qualified nurses, pharmacists, midwives and counsellors, 24 hours a day, 7 days a week.
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“Customer service was excellent, my advisor helped me through the process explaining all the options very well.”
“Jade was very helpful, knowledgeable and understanding. Explained all aspects of the policy clearly. Had time to discuss and re-quote various aspects until I was happy with everything.”
“Clear concise and very informative. Easy process and well delivered And very polite”
“I dealt with Robert Price, the whole process was simple and he took plenty of time to explain everything over the phone and by email. He was never pushy, very friendly and professional. A credit to Health Online!”
“Stuart was Really patient and helpful in describing policy. Would recommend to anyone.”
“Joe was really helpful and attentive to by requirements. He answered all of my questions thoroughly and gave me great tips and information based on my own personal circumstances. He showed an interest in my reasons for taking out the cover and gave me the time I needed to make an informed decision. He was very knowledgeable of the policy and made sure I thoroughly understood what the expect from the cover and how to go about claims and renewals. Taking out this cover has really given me the peace of mind I needed. I will be recommending it to everyone. Joe demonstrated an excellent example of what customer service should be and I'm really grateful for it.”