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Real Stories

Real life stories told by real people.

Speak to a GP online with Doctor@Hand

Lorna tells us about her experience of using our online GP service, Doctor@Hand...

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struggling to give up smoking

A Health-on-Line customer shares the story of her journey to become smoke free...

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woman answering call

Accessing out of hours medical information can be difficult at the best of times...

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Customer reviews

“I have had the pleasure of speaking with my Personal Account Manager and it has been like a breath of fresh air. I entered the conversation prepared for the usual sales pitch and poor responses to questions and found the complete opposite. My Account Manager was friendly and interested in what I was looking for… it felt like I was buying from a friend”

Health-on-Line Customer, Swansea