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We're Different

We pride ourselves on doing things differently to other health insurers, from our policies shaped around you, to our link with the AXA Group, as well as our community work.

Health insurance shaped to suit you

As one of the fastest growing health insurers in the UK, we pride ourselves on how we do things differently to other provides such as shaping our policies to suit you, as well as your budget. From 24/7 GP video consultations to work around your lifestyle to prescriptions delivered straight to your door, as well as up to 50% off gym membership to help you stay healthy. At Health-on-Line we’re dedicated to looking after your health, giving you time to focus on your other priorities.

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Community Work

As a friendly employer based in Bournemouth, we are committed to investing back into our local community and supporting others around us.

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Read customer reviews

  • Very good

    “Christopher was so friendly, very nice and polite to talk to, he took time to explain if I didn’t understand”

  • Thomas was an excellent sales agent

    “Thomas was very professional helpful. He supported me in getting the best deal and also allowed me decide what I wanted without being pushy. He explained in details aspects that were not clear to me. he also kept to his promises of calling back...”

  • Three potential claims

    “Original explanation of my potential claims was a bit confusing - they obviously understand the system but it took me a while to reflect on what was said and understand. But apart from initial claim - for which there was an excess - the subsequent claims were paid in full. I don't understand the subsequent claim statements but I think that AXA have it under control - so all good for me.”

  • Very efficient yet personal service.

    “The consultant handling my case was exceptionally helpful to ensure the product fitted perfectly to both my and my wife's needs, a very helpful and personal service. The process was handled very efficiently with plenty of time provided to review options. We are very happy with the level of cover agreed.”

  • Excellent

    “Customer service and communication exceptional!”

  • Agent Aidan was fantastic

    “My experience was quite good. Agent Aidan was very helpful and informative, always trying to make me understand the policy details.”

Read customer reviews
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© 2021 | Health on Line

AXA Health is a trading name of Health-on-Line Company UK Limited. Health-on-Line Company UK Limited is a wholly owned subsidiary of AXA PPP healthcare Group Limited and part of the global AXA Group. Registered in England and Wales No. 3655704.

Health-on-line policies are underwritten by AXA PPP healthcare Limited. Registered in England and Wales No. 3148119.

Both companies are registered at 20 Gracechurch Street, London EC3V 0BG. Health-on-Line Company UK Limited is authorised and regulated by the Financial Conduct Authority. Firm Ref No 308776. AXA PPP healthcare Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Ref No 202947.

Write to us at: AXA Health, 80 Holdenhurst Road, Bournemouth, Dorset, BH8 8AQ. We may record and/or monitor calls for quality assurance, training and as a record of our conversation. For information about AXA Health, visit axahealth.co.uk/aboutaxahealth