We're Different
We pride ourselves on doing things differently to other health insurers, from our policies shaped around you, to our link with the AXA Group, as well as our community work.
We're bringing all our health brands together under one name - AXA Health. While we're letting you know now, we'll be working hard over the coming months to make this transition - it won't happen all at once.
Our email addresses will change to AXA Health and we'll answer the phone as AXA Health too. But you'll still see the Health-on-Line and AXA PPP Healthcare brands on our product materials and in other interactions whilst we work through the changes.
In the meantime, we want to be clear about what services we provide to you, under each brand, while we make the transition.
Please view "information about AXA Health" for more detail.
As one of the fastest growing health insurers in the UK, we pride ourselves on how we do things differently to other provides such as shaping our policies to suit you, as well as your budget. From 24/7 GP video consultations to work around your lifestyle to prescriptions delivered straight to your door, as well as up to 50% off gym membership to help you stay healthy. At Health-on-Line we’re dedicated to looking after your health, giving you time to focus on your other priorities.
As a friendly employer based in Bournemouth, we are committed to investing back into our local community and supporting others around us.
“Clear, concise, friendly, helpful, explained everything in the detail that I required in order to understand what I was buying so that I was confident it was the right product. Not once was there the hard sell and time was given to reflect on everything.”
“Easy to initiate application online followed-up by a friendly, professional guidance consultant who went through the application. He was not trying to upsell which was appreciated.”
“Charles Gibbs was amazingly helpful and friendly, he made it so easy.”
“The help and advice from Haroon was excellent and he made the buying process very easy. The “two months free” offer made the price competitive.”
“Very helpful when making a purchase, although once the deal was done but an alteration needed to be made, no response. I do dislike this attitude that makes you feel it’s all about the sale!”
“Arjan was a great customer service advisor, offering the best policy and price. Very helpful.”
© 2022 | Health on Line
AXA Health is a trading name of Health-on-Line Company UK Limited. Health-on-Line Company UK Limited is a wholly owned subsidiary of AXA PPP healthcare Group Limited and part of the global AXA Group. Registered in England and Wales No. 3655704.
Health-on-line policies are underwritten by AXA PPP healthcare Limited. Registered in England and Wales No. 3148119.
Both companies are registered at 20 Gracechurch Street, London EC3V 0BG. Health-on-Line Company UK Limited is authorised and regulated by the Financial Conduct Authority. Firm Ref No 308776. AXA PPP healthcare Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Ref No 202947.
Write to us at: AXA Health, 80 Holdenhurst Road, Bournemouth, Dorset, BH8 8AQ. We may record and/or monitor calls for quality assurance, training and as a record of our conversation. For information about AXA Health, visit axahealth.co.uk/aboutaxahealth