Customer Reviews | Private medical insurance | Health-on-Line UK

What Do Our Customers Say About Us?

At Health-on-Line we know that it is important for you to hear what other people have to say about the service we provide. That’s why we work with Feefo, an independent review site, who email all our customers to ask how our service performed.

We are delighted with the results. You can check them out by clicking on the read reviews button below.

We believe in the value of feedback – both good and bad – therefore if you have any other comments that you would like to pass onto us please email these to customer.relations@health-on-line.co.uk

Live Feefo Feed

Live Feefo Feed

Read customer reviews

Brilliant Service Provider

“An excellent service provider and quote provider”

Very thorough and I would recommend Martha

“Very thorough. Easy to understand Martha at the phone, she spoke so well and clearly. Would certainly recommend the service.”

Good

“Communication and explanation of the options was clear”

Excellent value very honest

“Excellent and informative”

Efficient and decisive diagnois

“The receptions we're very nice, helpful and clear with their instructions! The health care was very efficient, it's weird... It's almost like private industry is far more efficiently run, who knew? I had Mr Ahmed as my urologist, who was very personable and clearly was very experienced and clearly knew what he was talking about! previous GPs said I had muscle cramp, where, in actuality I had a horseshoe kidney.”

Very happy with service.

“Excellent service, very patient with answering my questions.”

Read customer reviews

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Health-on-Line Company (UK) Ltd. Authorised and regulated by the Financial Conduct Authority. Ref: 308776

Registered in England No. 3655704. Registered Office: 5 Old Broad Street, London EC2N 1AD.

Health-on-Line policies are underwritten by AXA PPP healthcare limited. AXA PPP healthcare limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England No. 3148119. Registered office: AXA PPP healthcare, 5 Old Broad Street, London EC2N 1AD, United Kingdom.