Customer Reviews | Private medical insurance | Health-on-Line UK

What Do Our Customers Say About Us?

At Health-on-Line we know that it is important for you to hear what other people have to say about the service we provide. That’s why we work with Feefo, an independent review site, who email all our customers to ask how our service performed.

We are delighted with the results. You can check them out by clicking on the read reviews button below.

We believe in the value of feedback – both good and bad – therefore if you have any other comments that you would like to pass onto us please email these to customer.relations@health-on-line.co.uk

Live Feefo Feed

Live Feefo Feed

  • Great service, good deal :)

    “I felt listened to and advised in the right direction. I felt heard when I went for the cheaper option due to my circumstances of raising three Children. Jack was very friendly and I’m happy with my cover”

  • Excellent service

    “First rate service, I would recommend to friends”

  • Brilliant

    “Very well explained. Excellent service. Thanks Martin.”

  • Great job

    “Great job from Mike. I strongly recommend this agent he's amazing. Also, cheap insurance and fast service.”

  • Used exceptional service as a means to a sale.

    “Very thorough in explaining the many options and the levels of cover in each. Never too much trouble when asked to repeat any details, very professional throughout.”

  • Good Start with Us

    “Excellent customer care and very helpful in selling us the right product. We have yet to sample the claim routine, which I am sure will be good.”