Private health insurance | Personal health insurance | Health-on-Line

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Quote Helpline 01202 544255

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£100 M&S Gift Card
with every new policy*

(*Terms and Conditions Apply)

Personal health insurance service putting you in control every step of the way.

Health insurance cover options

Health For You, Personal Health and inSpire are health insurance packages for you and your family. All of our policies are tailored to give you peace of mind, by ensuring that you have the right protection in place.

You’re able to personalise your policy with a range of cover options, all of which can be chosen to suit your budget while retaining the best standard of care.

Cover Options

What isn't covered?

Misunderstanding what is and isn't covered by private health insurance cover is more common than you might think! The last thing anyone wants is to make a claim, only to find out that you won't be covered. While this sometimes can't be avoided, we like to be as upfront as possible about the extent of your policy.

Our policies cover you for treatment of new medical conditions that you get after you join. It doesn't generally cover you for treatment of medical conditions that existed or that you had symptoms of before joining. Other treatment excluded is normal healthy pregnancy, conditions arising from professional sport, and any experimental procedures. 

Manage Your Policy Online

Many of our customers choose to manage their policy through our online portal, Customer Online and with easy access to all key documents and a secure messaging service, it’s easy to see why.

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Dedicated 24/7 Helpline

Health-at-Hand is our free dedicated helpline that's available to all our members, 24 hours a day, 365 days a year.

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PureGym 50% Discount

We’ve partnered with national gym network, PureGym, whose facilities are specifically designed for the modern lifestyle. They are open 365 days a year, 24/7 to help you access fitness at a time that suits you. When you take out a health insurance policy with us, you’ll also be entitled to 50% off of a membership.

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Refer a friend and receive a £100 M&S Gift Card

If you are a member of Health-on-Line and want to recommend us to one of your friends we'll also reward you, and your friend, with a £100 M&S Gift Card, each. All you have to do is speak to your Personal Account Manager, provide them with the contact details of your friend or friends and we'll take care of the rest. 

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Live Feefo Feed

Live Feefo Feed

Feefo
  • Fab and knowledgeable

    “Chris Thorpe was really good with me. He explained all the elements thoroughly and made certain I understood them clearly. He was open and patient with me to ask all my questions to my complete satisfaction. He was up for banter and chitchat. All together a salt of the earth man!”

  • Highly Recommended

    “Excellent service - very knowledgeable, helpful and patient staff. Could answer all questions - of which I had many. Dealt with the same very professional person (Molly) throughout discussions over a couple of weeks before taking out the policy for our family. No hint of a hard sell which is totally off putting. Would highly recommend.”

  • Excellent service

    “Excellent service- Lisle called back when I asked him, ensured he sent all requested paperwork and was professional but yet polite at all times.”

  • Went the extra mile.

    “Very helpful and adaptable to our circumstances.”

  • Happy

    “I have a hearing problem but Prince was extremely patient with me and dealt with my application very well. Could not have asked for better.”

  • Efficient

    “I was very impressed with the service”

*Terms and conditions

£100 M&S Gift Card offer: One £100 M&S Gift Card is available for new customers who purchase an individual AXA PPP healthcare Personal Health plan, an individual Health-on-Line Health For You policy or an individual inSpire Health Plan between Monday 1st July and Wednesday 31st July 2019 inclusive, directly through Health-on-Line or AXA PPP healthcare. Not applicable to child only policies or policies bought through a broker.

One gift card per household. This offer is non-transferable and cannot be substituted for a cash alternative. Please note that if you cancel your Personal Health, Health For You or inSpire policy you will no longer be able to redeem this offer. This offer may be withdrawn at any time or substituted for an equivalent promotion. If you fail to comply with these terms and conditions, you will not be entitled to receive the offer. The main policy holder will receive an email explaining how to redeem the offer within 90 days of their policy start date.