Private health insurance | Personal health insurance | Health-on-Line

Quote Helpline 01202 544255

Quote Helpline 01202 544255

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Health insurance
made more personal

Personal health insurance service putting you in control every step of the way

Health insurance cover options

Health For You, Personal Health and inSpire are health insurance packages for you and your family. All of our policies are tailored to give you peace of mind, by ensuring that you have the right protection in place.

You’re able to personalise your policy with a range of cover options, all of which can be chosen to suit your budget while retaining the best standard of care.

Cover Options

What isn't covered?

Misunderstanding what is and isn't covered by private health insurance cover is more common than you might think! The last thing anyone wants is to make a claim, only to find out that you won't be covered. While this sometimes can't be avoided, we like to be as upfront as possible about the extent of your policy.

Our policies cover you for treatment of new medical conditions that you get after you join. It doesn't generally cover you for treatment of medical conditions that existed or that you had symptoms of before joining. Other treatment excluded is normal healthy pregnancy, conditions arising from professional sport, and any experimental procedures. 

Manage Your Policy Online

Many of our customers choose to manage their policy through our online portal, Customer Online and with easy access to all key documents and a secure messaging service, it’s easy to see why.

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Dedicated 24/7 Helpline

Health-at-Hand is our free dedicated helpline that's available to all our members, 24 hours a day, 365 days a year.

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Nuffield Health - Up to 40% Discount

At Health-on-Line we recognise that there is more to staying healthy than purely having health insurance – it is about your lifestyle choices too. Now more than ever, it’s important to look after your wellbeing – physically and mentally. Whether you’re looking to develop healthy new habits, or just get back to your normal routine, our new Nuffield Health offer is a great place to start.

So when you take out a health insurance policy with us, you’ll also be entitled to up to 40% off of monthly individual membership fees at Nuffield Health Fitness and Wellbeing centres.

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Refer a friend and receive a £100 M&S Gift Card

If you are a member of Health-on-Line and want to recommend us to one of your friends we'll also reward you, and your friend, with a £100 M&S Gift Card, each. All you have to do is speak to your Personal Account Manager, provide them with the contact details of your friend or friends and we'll take care of the rest. 

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Live Feefo Feed

Live Feefo Feed

Feefo
  • Very efficient yet personal service.

    “The consultant handling my case was exceptionally helpful to ensure the product fitted perfectly to both my and my wife's needs, a very helpful and personal service. The process was handled very efficiently with plenty of time provided to review options. We are very happy with the level of cover agreed.”

  • Excellent service in getting a quick quote.

    “Jay Marshall was very approachable and helpful. He quickly outlined the quote which AXA can offer on the basis of information I supplied. No waiting for an answer to the telephone which you get from other companies.”

  • Easy, quick and personalised service

    “Easy to initiate application online followed-up by a friendly, professional guidance consultant who went through the application. He was not trying to upsell which was appreciated.”

  • Agent Aidan was fantastic

    “My experience was quite good. Agent Aidan was very helpful and informative, always trying to make me understand the policy details.”

  • Thomas was an excellent sales agent

    “Thomas was very professional helpful. He supported me in getting the best deal and also allowed me decide what I wanted without being pushy. He explained in details aspects that were not clear to me. he also kept to his promises of calling back...”

  • Easy and efficient

    “Very efficient, very knowledgeable. Had phone call and then the rest of the questions via email. Gary Dibben was my correspondence and he was great. Very quick at replying to emails and phoned me when he needed to.”