Private health insurance | Personal health insurance | Health-on-Line

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Quote Helpline 01202 544255

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Health insurance
made more personal

Personal health insurance service putting you in control every step of the way

Health insurance cover options

Health For You, Personal Health and inSpire are health insurance packages for you and your family. All of our policies are tailored to give you peace of mind, by ensuring that you have the right protection in place.

You’re able to personalise your policy with a range of cover options, all of which can be chosen to suit your budget while retaining the best standard of care.

Cover Options

What isn't covered?

Misunderstanding what is and isn't covered by private health insurance cover is more common than you might think! The last thing anyone wants is to make a claim, only to find out that you won't be covered. While this sometimes can't be avoided, we like to be as upfront as possible about the extent of your policy.

Our policies cover you for treatment of new medical conditions that you get after you join. It doesn't generally cover you for treatment of medical conditions that existed or that you had symptoms of before joining. Other treatment excluded is normal healthy pregnancy, conditions arising from professional sport, and any experimental procedures. 

Manage Your Policy Online

Many of our customers choose to manage their policy through our online portal, Customer Online and with easy access to all key documents and a secure messaging service, it’s easy to see why.

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Dedicated 24/7 Helpline

Health-at-Hand is our free dedicated helpline that's available to all our members, 24 hours a day, 365 days a year.

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Nuffield Health and Hussle - Get fit and healthy your way

At Health On Line, we make it easier to find the fitness and wellbeing deals that work for you, so you can get fit and healthy your way. With our flexible fitness offers you’re not tied down to just one gym. You can relax in a spa, have a swim, or try a workout in a different venue. Whatever you need to stay motivated.

It’s never been simpler to stay fit and healthy, both in mind and body

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Refer a friend and receive a £100 M&S Gift Card

If you are a member of Health-on-Line and want to recommend us to one of your friends we'll also reward you, and your friend, with a £100 M&S Gift Card, each. All you have to do is speak to your Personal Account Manager, provide them with the contact details of your friend or friends and we'll take care of the rest. 

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Live Feefo Feed

Live Feefo Feed

Feefo
  • Super helpful and very price competitive

    “Spoke with Robbie from the new policies team and he was super helpful in explaining how the policies work, what options were available and what the various price options were. We ended up moving across on the basis of that conversation”

  • Great customer service - Great cover!

    “Arjan was a great customer service advisor, offering the best policy and price. Very helpful.”

  • 4 starts but!

    “Very helpful when making a purchase, although once the deal was done but an alteration needed to be made, no response. I do dislike this attitude that makes you feel it’s all about the sale!”

  • Very efficient yet personal service.

    “The consultant handling my case was exceptionally helpful to ensure the product fitted perfectly to both my and my wife's needs, a very helpful and personal service. The process was handled very efficiently with plenty of time provided to review options. We are very happy with the level of cover agreed.”

  • Happy with move AXA

    “Straight forward process with cover well explained , god value when compared to existing BUPA quote”

  • Easy and efficient

    “Very efficient, very knowledgeable. Had phone call and then the rest of the questions via email. Gary Dibben was my correspondence and he was great. Very quick at replying to emails and phoned me when he needed to.”