Many of our customers (70%) love the convenience of managing their policy online. Here’s just a few of the reasons why:
All your key documents relating to your policy will be stored in one central place, including your policy summary and membership pack, meaning if you ever need to access information quickly, you know where to go.
Customer Online allows you to keep track of how much of your policy allowances you’ve used in any given year, and how much you have remaining still.
All your claims will be tracked on Customer Online, providing you an up to date reference of where your claim currently is. It will also notify you of any outstanding documents required in order to move your claim quicker!
Our secure messaging system gives you the option to contact us online, as well as upload any documents relating to your policy.
When speaking to your dedicated Account Manager, mention that you would like to receive your documents online. You'll then receive a welcome email, followed by a Customer Online registration email, within 48 hours of your policy going live.
Simply click on the register now button below and follow the steps to complete your registration. You’ll need your membership number, which can be found on your policy documentation (This will be in the format HOL/X000000).